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Return and Refund Policy

Thank you for shopping at Charleston Jewelry and Gifts!

It is our desire that you be completely satisfied with your purchase. If for any reason you are not, we’re here to help!

Returns: You have 30 days from the date you receive your product.

In order to be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. You will need to include a copy of the original invoice.

Once we receive your item, we will inspect it and will issue the refund to the credit card used in the original transaction. You will receive the credit depending on the time it takes for your card issuer to process the credit.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged Merchandise:
Should you receive merchandise that has been damaged in shipping, please notify us immediately so that we can replace your item as necessary.

Call us with any questions regarding returning an item! We’re happy to assist you any way we can!